Microsoft Word Dictation Mac Not Working

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macOS Catalina introduces Voice Control, a new way to fully control your Mac entirely with your voice. Voice Control uses the Siri speech-recognition engine to improve on the Enhanced Dictation feature available in earlier versions of macOS.1

How to turn on Voice Control

May 06, 2019  Tips for when your Mac’s dictation is not working. Turn on Enhanced Dictation or toggle it off/on (or vice-versa) Go to System Preferences Keyboard OR Dictation & Speech Dictation. On the left side, under the microphone icon, select Internal Microphone instead of. Oct 03, 2019  The Microsoft Office Dictate tool doesn't work with Excel or earlier versions of Office, and Dictate doesn't offer a way to easily correct mistakes, add words to a dictionary, or manage settings.

After upgrading to macOS Catalina, follow these steps to turn on Voice Control:

  1. Choose Apple menu  > System Preferences, then click Accessibility.
  2. Click Voice Control in the sidebar.
  3. Select Enable Voice Control. When you turn on Voice Control for the first time, your Mac completes a one-time download from Apple.2
    Voice Control preferences

When Voice Control is enabled, you see an onscreen microphone representing the mic selected in Voice Control preferences.

To pause Voice Control and stop it from from listening, say ”Go to sleep” or click Sleep. To resume Voice Control, say or click ”Wake up.”

If the microphone isn't working properly, check microphone settings (Control Panel in Windows or System Preferences on a Mac) or the manual that came with your microphone. For more info see If dictation in Office isn't working. Go to Home Dictate. If it’s your first time dictating, give the browser permission to use your mic. Aug 07, 2019  Use dictation to convert spoken words into text anywhere on your PC with Windows 10. Dictation uses speech recognition, which is built into Windows 10, so there's nothing you need to download and install to use it. To start dictating, select a text field and press the Windows logo key + H to open the dictation toolbar. Then say whatever’s on. Aug 22, 2017 Using Dictation in Microsoft Word for Mac Pa Pages. Unsubscribe from Pa Pages? Cancel Unsubscribe. Subscribe Subscribed. Dictation on Mac, iPhone and iPad.

  • Apr 22, 2018  If speech recognition is not working in all Microsoft Office 2003 programs, you may have to repair Office 2003 (or Word 2003) by running Office Maintenance Wizard. See If There Is a Possible Damaged Document If speech recognition does not work in a specific document, create a new Word 2003 document, and then test speech recognition.
  • Jun 23, 2018  How to enable dictate in Microsoft Office 365 Word, PowerPoint or Outlook.

How to use Voice Control

Get to know Voice Control by reviewing the list of voice commands available to you: Say “Show commands” or ”Show me what I can say.” The list varies based on context, and you may discover variations not listed. To make it easier to know whether Voice Control heard your phrase as a command, you can select ”Play sound when command is recognized” in Voice Control preferences.

Basic navigation

Voice Control recognizes the names of many apps, labels, controls, and other onscreen items, so you can navigate by combining those names with certain commands. Here are some examples:

  • Open Pages: ”Open Pages.” Then create a new document: ”Click New Document.” Then choose one of the letter templates: 'Click Letter. Click Classic Letter.” Then save your document: ”Save document.”
  • Start a new message in Mail: ”Click New Message.” Then address it: ”John Appleseed.”
  • Turn on Dark Mode: ”Open System Preferences. Click General. Click Dark.” Then quit System Preferences: ”Quit System Preferences” or ”Close window.”
  • Restart your Mac: ”Click Apple menu. Click Restart” (or use the number overlay and say ”Click 8”).

You can also create your own voice commands.

Number overlays

Use number overlays to quickly interact with parts of the screen that Voice Control recognizes as clickable, such as menus, checkboxes, and buttons. To turn on number overlays, say ”Show numbers.” Then just say a number to click it.

Number overlays make it easy to interact with complex interfaces, such as web pages. For example, in your web browser you could say ”Search for Apple stores near me.” Then use the number overlay to choose one of the results: ”Show numbers. Click 64.” (If the name of the link is unique, you might also be able to click it without overlays by saying ”Click” and the name of the link.)

Voice Control automatically shows numbers in menus and wherever you need to distinguish between items that have the same name.


Grid overlays

Use grid overlays to interact with parts of the screen that don't have a control, or that Voice Control doesn't recognize as clickable.

Say “Show grid” to show a numbered grid on your screen, or ”Show window grid” to limit the grid to the active window. Say a grid number to subdivide that area of the grid, and repeat as needed to continue refining your selection.

To click the item behind a grid number, say ”Click” and the number. Or say ”Zoom” and the number to zoom in on that area of the grid, then automatically hide the grid. You can also use grid numbers to drag a selected item from one area of the grid to another: ”Drag 3 to 14.”

To hide grid numbers, say ”Hide numbers.” To hide both numbers and grid, say ”Hide grid.”

Dictation

When the cursor is in a document, email message, text message, or other text field, you can dictate continuously. Dictation converts your spoken words into text.

  • To enter a punctuation mark, symbol, or emoji, just speak its name, such as ”question mark” or ”percent sign” or ”happy emoji.” These may vary by language or dialect.
  • To move around and select text, you can use commands like ”Move up two sentences” or ”Move forward one paragraph” or ”Select previous word” or ”Select next paragraph.”
  • To format text, try ”Bold that” or ”Capitalize that,” for example. Say ”numeral” to format your next phrase as a number.
  • To delete text, you can choose from many delete commands. For example, say “delete that” and Voice Control knows to delete what you just typed. Or say ”Delete all” to delete everything and start over.

Voice Control understands contextual cues, so you can seamlessly transition between text dictation and commands. For example, to dictate and then send a birthday greeting in Messages, you could say ”Happy Birthday. Click Send.” Or to replace a phrase, say ”Replace I’m almost there with I just arrived.”

You can also create your own vocabulary for use with dictation.

Create your own voice commands and vocabulary

Create your own voice commands

  1. Open Voice Control preferences, such as by saying ”Open Voice Control preferences.”
  2. Click Commands or say ”Click Commands.” The complete list of all commands opens.
  3. To add a new command, click the add button (+) or say ”Click add.” Then configure these options to define the command:
    • When I say: Enter the word or phrase that you want to be able to speak to perform the action.
    • While using: Choose whether your Mac performs the action only when you're using a particular app.
    • Perform: Choose the action to perform. You can open a Finder item, open a URL, paste text, paste data from the clipboard, press a keyboard shortcut, select a menu item, or run an Automator workflow.
  4. Use the checkboxes to turn commands on or off. You can also select a command to find out whether other phrases work with that command. For example, “Undo that” works with several phrases, including “Undo this” and “Scratch that.”

To quickly add a new command, you can say ”Make this speakable.” Voice Control will help you configure the new command based on the context. For example, if you speak this command while a menu item is selected, Voice Control helps you make a command for choosing that menu item.

Create your own dictation vocabulary

Microsoft Word Dictation Mac Not Working Mac

  1. Open Voice Control preferences, such as by saying ”Open Voice Control preferences.”
  2. Click Vocabulary, or say ”Click Vocabulary.”
  3. Click the add button (+) or say ”Click add.”
  4. Type a new word or phrase as you want it to be entered when spoken.

Learn more

  • For the best performance when using Voice Control with a Mac notebook computer and an external display, keep your notebook lid open or use an external microphone.
  • All audio processing for Voice Control happens on your device, so your personal data is always kept private.
  • Use Voice Control on your iPhone or iPod touch.
  • Learn more about accessibility features in Apple products.

1. Voice Control uses the Siri speech-recognition engine for U.S. English only. Other languages and dialects use the speech-recognition engine previously available with Enhanced Dictation.

2. If you're on a business or school network that uses a proxy server, Voice Control might not be able to download. Have your network administrator refer to the network ports used by Apple software products.

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Note

Mac

If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.

Summary

This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word. Use the following methods in the order in which they are presented. If you try one of these methods and it does not help, go to the next method.

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Resolution

Verify or install the latest updates

You might have to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can frequently correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Microsoft Office updates, see Update Office and your computer with Microsoft Update.

For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to method 2.

It's a good idea to make sure that your computer has the latest updates installed for Windows. Updates often fix software problems. Before you use any of the following methods, try first to install updates. After you install the updates, restart your computer, and then start Word.

Troubleshoot problems that occur when you start Word

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Method 1: Insert your document into another file

The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.

To access a document but leave its final paragraph mark behind, follow these steps:

  1. On the File menu, click New and then click Blank Document.
  2. On the Insert tab, click Object in the Text group, and then click Text from File.
  3. Select the file that you want to open and insert, and then click Insert.

Method 2: Start Word by using the /a switch

The /a switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:

  1. Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  2. In the **Run **dialog box, type winword /a, and then press Enter.

For more information about the /a switch, go to the following article in the Microsoft Knowledge Base:

826857 Description of the '/a' startup switch in Word

If the problem does not occur when you start Word by using the /a switch, try the next method to determine the source of the problem.

Method 3: Delete the Word Data registry subkey

Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry key by using the default settings.

Note When you delete the Word Data registry subkey, Word resets several options to their default settings. For example, Word resets the 'most recently used file' list on the File menu. Also, Word resets many settings that you customize in the Options dialog box.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

To delete the Word Data registry subkey, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are using:

    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData

    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData

    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData

    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData

    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData

  4. Click Data, and then click Export on the File menu.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, click Delete, and then click Yes.

  7. Exit Registry Editor.

  8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Data registry subkey, and then try the next method.

Restore the original Word Data registry key

To restore the original Word Data registry subkey, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wddata.reg icon on the desktop.
  3. Click Yes, and then click OK.
    If restoring the Word Data registry subkey doesn't work, go to the next procedure.

Method 4: Delete the Word Options registry key

The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.

To delete the Word Options registry key, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are running:

    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions

    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions

    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions

    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions

    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions

  4. Click Options, and then click Export on the File menu.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, click Delete, and then click Yes.

  7. Exit Registry Editor.

  8. Start Word.

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If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Options registry key, and then try the next method.

To restore the original Word Options registry key

To restore the original Word Options registry key, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wdoptn.reg icon on the desktop.
  3. Click Yes, and then click OK.

Method 5: Replace the Normal.dot or Normal.dotm global template file

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You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.

Important

This method includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their defaults, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.

Additional note In certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.

To rename the global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010, or Word 2007

    Word 2003

  4. At the command prompt, type exit, and then press Enter.

  5. Start Word.

If Word starts correctly, you have resolved the problem. In this case, the problem is a damaged global template file. Now, you may have to change several settings to restore your favorite options.

Note

The old global template file may contain customizations that can't be easily re-created. These customizations may include styles, macros, and AutoText entries. In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer. For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then click Search to view the topic.

If the problem is not resolved, restore the original global template file, and then go to the next section.

Restore the original global template file

To restore the original global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010 and Word 2007

    Word 2003

  4. Type exit, and then press Enter.

  5. Start Word.

Method 6: Disable the Startup folder add-ins

When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.

To do this, follow these steps:

  1. Exit all Office programs.

  2. Start Windows Explorer. Type windows ex in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter: Word 2016

    64-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup

    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup

    64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup

    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup

    Word 2013

    64-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup

    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup

    64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup

    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup

    Word 2010

    %programfiles%Microsoft OfficeOffice14Startup

    Word 2007

    %programfiles%Microsoft OfficeOffice12Startup

    Word 2003

    %programfiles%MicrosoftOfficeOffice11Startup

  4. Right-click one of the files that is contained in the folder, and then click Rename.

  5. After the file name, type .old, and then press Enter.

    Important

    Make a note of the original file name so that you can restore the file, if it is necessary.

  6. Start Word.

  7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

    If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

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  8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then click OK. For Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista

    %userprofile%AppDataRoamingMicrosoftWordStartup

    For Windows XP

    %userprofile%Application DataMicrosoftWordStartup

  9. Repeat steps 3 through 6 for each file in this Startup folder.

If the problem is not resolved after you disable the Startup folder add-ins, go to the next method.

Method 7: Delete the COM add-ins registry keys

You can install COM add-ins in any location. Programs that interact with Word install COM add-ins. To determine whether a COM add-in is causing the problem, temporarily disable the COM add-ins by deleting the registry keys for the COM add-ins.

To delete the COM add-ins registry keys, follow these steps:

  1. Exit all Office programs.
  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
  4. Click Addins, and then click Export on the File menu.
  5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
  6. On the Edit menu, click Delete, and then click Yes.
  7. Locate the following registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
  8. Click Addins, and then on the File menu, click Export.
  9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
  10. On the Edit menu, click Delete, and then click Yes.
  11. Exit Registry Editor.
  12. Start Word.
    If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.
Determine which COM add-in program is causing the problem

To determine which COM add-in program is causing the problem, follow these steps:

  1. Exit all Office programs.

  2. Double-click the Wdaddin.reg icon on your desktop.

  3. Click Yes, and then click OK.

  4. Use one of the following procedures, as appropriate for the version of Word that you are running:

    Word 2016, Word 2013, or Word 2010

    1. On the File menu, click Options.
    2. Click Add-Ins.
    3. In the Manage list, click COM Add-Ins, and then click Go.

    Note If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.
    4. Click OK to close the COM Add-Ins dialog box.
    5. On the File menu, click Exit.

    Word 2007

    1. Click the Microsoft Office Button, and then click Word options.

    2. Click Add-ins.

    3. In the Manage list, click COM Add-ins, and then click Go.

      If an add-in is listed in the COM Add-Ins dialog box, click to clear the add-in check box. If more than one add-in is listed, click to clear only one add-in check box at a time. This procedure helps determine which add-in is causing the problem.

    4. Click OK to close the COM Add-Ins dialog box.

    5. Click the Microsoft Office Button, and then click Exit Word.

    6. On the File menu, click Exit.

  5. Start Word.
    If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.

If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that's listed until you determine which add-in is causing the problem.

To restore the COM add-ins, repeat step 4, but select the check box for each COM add-in that you want to restore.

Method 8: Change the default printer

To change the default printer, follow these steps:

  1. Exit all Office programs.
  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  3. Right-click Microsoft XPS Document Writer, and then click Set as default printer.
  4. Start Word.
    If the problem is resolved after you start Word, you have determined that the printer is causing the problem. If this is the case, contact the vendor to see whether there is an update for the printer driver.

Microsoft Support options

If you can't resolve this problem, you can use Microsoft Support to search the Microsoft Knowledge Base and other technical resources for answers. You can also customize the site to control your search. To start your search, go to the Microsoft Support website.

Additional resources

If you experience specific issues when you use Word, go to the following websites to search for specific information about your program version: